Personalized Care
Wherever You Call Home
At 613 Home Care Services, our mission is to empower individuals across Ottawa to live their best life by providing personalized and compassionate home care services
Small, Local, and Truly Person-Centred
Handpicked Caregivers.
Genuine Connections.
Care That Feels Like Family
As a locally rooted, small-scale provider, we take the time to truly know each client and family. Our hand-picked, vetted team is carefully matched, so you’re always supported by a familiar, trusted caregiver who genuinely connects with you. By focusing on relationships over numbers, we ensure every client receives care that is personal, consistent, and deeply human.
At 613 Home Care Services, we help your loved ones live comfortably and confidently at home. With personalized care that’s tailored to their needs, whether it’s daily assistance, medication support, or companionship, we ensure they’re safe, happy, and well-cared for.
Step 1
Connect With 613 HCS
Tell us about your loved one, your role, and what kind of support you’re looking for.
Step 2 Personalized Care Plan
We help you choose the right schedule and type of support.
Step 3
Meet Your Caregiver
We introduce a hand-picked caregiver who focuses on building trust, comfort, and routine with your loved one.
Step 4
Ongoing Support
We stay in touch to see how things are going and adjust the care plan as your needs change.
We Know This Isn’t an Easy Conversation
If you’re here, you’ve likely noticed changes and you’re worried about someone you love. Bringing up support at home can feel intimidatin, and you’re not alone.
​
Most families don’t start with full-time care. They begin small: companionship, a check-in visit, help with meals or safety. Over time, trust builds and your loved one sees that accepting help doesn’t take away independence, it can actually restore it.
​
If you’re unsure how to start the conversation, read our tips for talking to your loved one in our blog for simple, caring advice to help you get started.
How do you choose the right caregiver for my loved one?
At 613 Home Care Services, we carefully match caregivers based on your loved one’s needs, personality, and level of support required. We also consider experience with specific conditions such as dementia, mobility challenges, palliative care, and companionship needs. Whenever possible, we offer a meet-and-greet before care begins to ensure everyone feels comfortable and confident.
What screening and safety checks do your caregivers complete?
All caregivers go through a thorough vetting process before joining our team. This includes vulnerable sector checks, reference verification, experience reviews, and ongoing quality follow-ups with families. Our caregivers are also bonded and insured, giving families added peace of mind and confidence in the care being provided.
Will we have the same caregiver each visit?
We understand how important consistency and trust are in home care. That’s why we do our best to provide continuity of care by assigning the same PSW or caregiver whenever possible. Building familiar relationships helps clients feel more comfortable, supported, and safe in their own home.
What types of home care services do you provide?
We provide compassionate in-home support tailored to each client’s needs, including personal care, companionship, respite care, dementia support, palliative and end-of-life care, post-hospital recovery support, and assistance with daily living activities. Care plans are customized for every individual and family.
How do I know when it’s time to get help at home?
Many families reach out when they notice changes in safety, mobility, memory, hygiene, nutrition, loneliness, or caregiver burnout. Home care can start small with companionship or occasional support and grow over time as needs change. Our team is here to help families understand their options and create a plan that feels comfortable and supportive.